Frequently Asked Questions

The easiest way to book is to call us at (984) 238-9368 or submit a request through our Get a Free Estimate page. We'll confirm your pickup time, location, and destination, then send you a confirmation. Advance booking is strongly recommended.

We recommend booking at least 24–48 hours in advance to ensure driver availability. During peak travel periods — holidays, spring break, and summer — booking 3–5 days ahead is advisable. Last-minute requests are sometimes possible depending on availability, so it's always worth calling.

Absolutely. We offer both one-way and round-trip reservations. When booking a round trip, please provide your return flight details so we can schedule your pickup from RDU accordingly.

We'll send a confirmation when you book. You're welcome to call or text us the day before to confirm details, but it's not required — we have your reservation and will be ready for you.

Pricing is based on your pickup location, destination, and the number of passengers. We provide a clear, upfront estimate before you confirm your reservation — no hidden fees, no surge pricing. Contact us for a free quote.

Your estimate includes the full cost of transportation. There are no hidden booking fees. If your plans change and require a significantly different route or additional stops, we'll discuss any adjustment before your trip.

For airport pickups, we monitor your flight status and adjust accordingly — there's no extra charge for reasonable flight delays. We check arrival times so your driver is there when you land.

We serve RDU and the entire Triangle region, including Raleigh, Durham, Cary, Morrisville, Chapel Hill, Research Triangle Park (RTP), Wake County, Apex, Holly Springs, Garner, Fuquay-Varina, and nearby communities. Not sure if we cover your area? Give us a call.

Yes. We pick up from homes, hotels, corporate offices, conference centers, and other locations throughout the Triangle area. Just let us know your exact address when booking.

Yes. We provide transportation both to and from RDU, including drop-offs and pickups at area hotels, whether near the airport or further into the Triangle.

Yes. We serve all terminals at Raleigh-Durham International Airport. Please provide your terminal and airline when booking so your driver knows exactly where to meet you.

We operate clean, well-maintained passenger vehicles suitable for individuals, couples, and small groups. All vehicles are regularly inspected and kept clean for every ride.

We can accommodate individuals, families, and small groups. For larger group transportation needs, call us directly at (984) 238-9368 and we'll discuss the best options for your group size and schedule.

Standard luggage for the number of passengers is typically no problem. If you have oversized items, extra bags, golf clubs, or sports equipment, please mention it when booking so we can ensure the right vehicle is assigned.

We recommend that families traveling with young children bring their own car seat for the safest and most comfortable fit. Please let us know in advance if you have any special requirements and we'll do our best to accommodate you.